Dental clinic chain, Hamburg, Germany. Team project, client name private
Dental chain: first-visit show rate up from 15% to 42%
Implant inquiries were cheap, but no more than 15% of people showed up at the clinic.
01 / 03Results in 2019
- 15% → 42%
- show rate for first appointments
- 2019
- when this work ran
Project team report, 2019
Project team report
02 / 03What we did
The work
- 01We replaced the form with a price-calculation quiz. Results were sent via WhatsApp, where a bot offered to book a 3D scan.
- 02Instant messaging removes the stress of a phone call from the clinic's front desk.
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