SMS Terms

The messaging program

When you give us your phone number and check the consent box, you agree that ClickForge Group LLC, doing business as CallBook and the brands it operates may call and text you about your request, including with an automatic dialing or messaging system.

The box is separate from every other box on the form and is never checked in advance.

We store the exact consent text you accepted, the date and time, your IP address, and the page address, together with your request.

What we send

A reply to your request, and a link to book a call.

Appointment confirmations, reminders, and changes.

A follow up when we called and missed you.

Account notices, such as an agreement ready to sign or a payment receipt.

Offers and news, only if you agreed to marketing messages.

We do not text about health, conditions, or treatment, and we never ask for that information by text.

How often

Frequency depends on what you do. A new request usually brings 1 to 3 messages.

Appointment reminders: up to 3 per appointment. Marketing messages: up to 4 per month.

Cost

Message and data rates may apply.

We do not charge you for messages. Your mobile plan may. Check with your carrier if you are not sure what your plan covers.

How to stop

Reply STOP to any message and we stop texting you. STOP, UNSUBSCRIBE, CANCEL, END, and QUIT all work.

You get one confirmation message, and then nothing more.

You can also email info@callbook.agency, call +1 (585) 445-1525, or tell the person you are talking to.

Stopping text messages does not cancel your service and does not close your account. We will reach you by email instead.

How to get help

Reply HELP to any message. We reply with the brand name, what the program is, and how to reach a person.

You can also email help@callbook.agency or info@callbook.agency, or call +1 (585) 445-1525.

Consent is not a condition of purchase

You do not have to agree to calls or text messages to buy anything from us, or to get a quote, an audit, or a call.

If you prefer email or a phone call only, say so and we will use that channel.

Carriers, delivery, and who is texting you

Our number is registered for business messaging under the A2P 10DLC program, and the sender is verified with the carriers.

The first message of every conversation names the brand and says "Reply STOP to opt out".

Messages go to United States mobile numbers on the major carriers. Some smaller carriers may not be supported.

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, your plan, and your device.

Your data

We do not sell your phone number, and we do not give it to third parties for their own marketing.

We share it with our phone and messaging provider so the message can be delivered, and with the affiliated companies and brands of ClickForge Group LLC, doing business as CallBook so they can serve you.

Full details are in our privacy policy.

Changes and contact

We may update these terms. The date at the top shows the current version.

Questions: info@callbook.agency or +1 (585) 445-1525. Mail: ClickForge Group LLC, doing business as CallBook, 30 N Gould St #43484, Sheridan, WY, 82801.